Cancellation Policy

Effective Date: 18th March 2026

At ToysWoys (ToysWoys.com), we understand that plans can change. However, because we work with a network of high-speed suppliers and third-party vendors to ensure quick delivery, our cancellation window is limited. Please review our terms below.

1. The Cancellation Window

  • Time Limit: Orders may only be cancelled within 2–4 hours of placement.

  • Processing Status: Cancellation is only possible if the order has not yet been "Processed," "Packed," or "Shipped" by our team or our partners.

2. Non-Cancellable Orders

Once an order has moved into the fulfillment stage (Processed, Packed, or Shipped), it cannot be cancelled.

  • Dropshipping & Marketplace Items: Because many of our suppliers and third-party vendors process orders immediately to meet delivery timelines, cancellation requests for these items are subject to their specific approval and are not guaranteed.

  • Post-Delivery: If you no longer want the item after it has shipped, please refer to our Return & Refund Policy once the package arrives.

3. Our Right to Cancel

ToysWoys reserves the right to cancel any order at our discretion. This may occur in the following scenarios:

  • Stock Issues: The product is unexpectedly out of stock or unavailable.

  • Pricing Errors: An inadvertent error in pricing or product description.

  • Security: Suspicious or fraudulent activity is detected during the payment process.

  • Payment Failure: Issues with payment authorization.

  • In all such cases, a full refund will be issued to your original payment method.

4. Refunds for Cancelled Orders

If your cancellation request is approved:

  • Mode of Refund: The amount will be credited back to your original payment method.

  • Timeline: Please allow 5–7 business days for the bank to process the transaction and for the funds to reflect in your account.

5. How to Request a Cancellation

To ensure we see your request within the 2–4 hour window, please contact us immediately:

  • Email: toyswoysworld[@]gmail[.]com

  • Required Info: Please provide your Order ID and the Reason for Cancellation to help us process your request faster.